ITIL Service Strategy (virtual/online)
MAY 8-11, 2017
TABLE OF CONTENTS
The May 8-11, 2017 ITIL Service Strategy course will be delivered virtually/online. Students will access the virtual classroom from 8:00am – 4:30pm PT daily. All students will receive additional information on how to verify connectivity and compatibility. A teleconference number will also be provided. Students should ensure they have an appropriate means of access. Courseware will be shipped to students individually prior to the start of the class.
ITIL is the single comprehensive documentation of best practices for IT Service Management. These practices are especially helpful for demonstrating compliance and measuring improvement within your organization. This program is for IT professionals working within, or about to enter, an IT environment requiring a detailed understanding of the processes, functions and activities associated with the Service Strategy domain of the ITIL® Service Lifecycle. The Service Lifecycle series will be of interest to candidates wishing to obtain knowledge of ITIL practices within the Service Lifecycle context. Prime focus is the Lifecycle itself, the use of process and practice elements used within it and the management capabilities needed to deliver quality Service Management practices in an organization.
Training of this kind can cost upwards of $2,200 through other providers. Thanks to our education partnerships, we are able to offer the 4-day ITIL Service Strategy course for $1,795 for MISAC members and $2,095 for non-members. This course is open to the public, so please share this opportunity with your fellow IT professionals!
Since its establishment in 1999, Training Camp has focused its business on enabling personal and organizational achievement through effective, efficient information technology education. Their motto, “Together, we will change the way people learn,” demonstrates their commitment to serving customer-centric educational solutions that deliver unparalleled value to their students and those firms that employ them. They are a trusted training partner of MISAC and MuniTech Academy, and have previously run an ITIL Foundation course for MISAC.
* Once you have paid for this course, it is non-refundable unless MISAC needs to cancel the course due to lack of a minimum number of attendees. After April 17, 2017, prices will increase.
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